High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience - Jody Hoffer Gittell - Books - McGraw-Hill Education - Europe - 9780071621762 - August 16, 2009
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High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience Ed edition

Jody Hoffer Gittell

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High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience Ed edition

From award winning author of The Southwest Airlines Way, an examination of how the same power of relational coordination that propelled Southwest Airlines can be used in the healthcare setting to achieve lower costs, more efficiency, and better care.


288 pages, black & white illustrations, black & white tables

Media Books     Hardcover Book   (Book with hard spine and cover)
Released August 16, 2009
ISBN13 9780071621762
Publishers McGraw-Hill Education - Europe
Pages 288
Dimensions 162 × 228 × 29 mm   ·   656 g
Language English  

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