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Quality Issues in Heritage Visitor Attractions 1st edition
Ian Yeoman
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Quality Issues in Heritage Visitor Attractions 1st edition
Ian Yeoman
Covers a diverse range of quality issues and theories in the context of heritage attractions. This text presents a different 'flavour' of quality by looking at aspects such as critical success factors for heritage organizations, methods of quality improvement, developing the concept and offering, and quality tools for managers.
296 pages, black & white illustrations
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | December 4, 2000 |
| ISBN13 | 9780750646758 |
| Publishers | Taylor & Francis Ltd |
| Pages | 294 |
| Dimensions | 245 × 169 × 26 mm · 628 g |
| Language | English |
| Editor | Drummond, Siobhan |
