Employees First, Customers Second: Turning Conventional Management Upside Down - Vineet Nayar - Books - Harvard Business Review Press - 9781422139066 - June 8, 2010
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Employees First, Customers Second: Turning Conventional Management Upside Down

Vineet Nayar

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Employees First, Customers Second: Turning Conventional Management Upside Down

One idea sparked a revolution at HCL Technologies, the IT services giant. The author recounts the journey of how he and his team implemented the employee first philosophy by creating a sense of urgency by enabling the employees to see the truth of the company's current state as well as feel the 'romance' of its possible future state.

208 pages

Media Books     Hardcover Book   (Book with hard spine and cover)
Released June 8, 2010
ISBN13 9781422139066
Publishers Harvard Business Review Press
Pages 208
Dimensions 146 × 218 × 15 mm   ·   328 g
Language English  

See all of Vineet Nayar ( e.g. Hardcover Book )