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Paperback Book
1992 edition
Dienstleistungsqualitat Aus Kund...
(1992)
Bert Hentschel
A$ 71.49
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![Cover for Bert Hentschel · Dienstleistungsqualitat Aus Kundensicht: Vom Merkmals- Zum Ereignisorientierten Ansatz (Paperback Book) [1992 edition] (1992)](https://imusic.b-cdn.net/images/item/original/161/9783824401161.jpg?bert-hentschel-1992-dienstleistungsqualitat-aus-kundensicht-vom-merkmals-zum-ereignisorientierten-ansatz-paperback-book&class=scaled&v=1505669057)