All 1 Henk Akkermans releases on Hardcover Book
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![Cover for Henk Akkermans · Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent (Hardcover Book) [2018 edition] (2018)](https://imusic.b-cdn.net/images/item/original/166/9783319720166.jpg?henk-akkermans-2018-service-operations-dynamics-managing-in-an-age-of-digitization-disruption-and-discontent-hardcover-book&class=scaled&v=1536879515)