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Releases by Ivaylo Yorgov

November 11, 2022 – August 18, 2023

Cover for Ivaylo Yorgov · The Abusive Customer: Breaking the Silence Around Customers’ Aggressive Behavior (Hardcover Book) (2023)

The Abusive Customer: Breaking t... (2023)

Cover for Ivaylo Yorgov · The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively (Hardcover Book) (2022)

The New Customer Experience Mana... (2022)