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The Practice of Outsourcing: From Information Systems to BPO and Offshoring
Mary C. Lacity
The Practice of Outsourcing: From Information Systems to BPO and Offshoring
Mary C. Lacity
A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.
512 pages, 41 black & white line drawings, 55 black & white tables
Media | Books Hardcover Book (Book with hard spine and cover) |
Released | June 25, 2009 |
ISBN13 | 9780230205413 |
Publishers | Palgrave Macmillan |
Genre | Aspects (Academic) > Business Aspects |
Pages | 493 |
Dimensions | 149 × 225 × 37 mm · 739 g |
Editor | Lacity, Mary C. |
Editor | Willcocks, Leslie P. |
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