Difficult Conversations: How to Discuss What Matters Most - Bruce Patton - Books - Penguin Books Ltd - 9780670921348 - November 3, 2011
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Difficult Conversations: How to Discuss What Matters Most

Bruce Patton

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Difficult Conversations: How to Discuss What Matters Most

We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges.

352 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released November 3, 2011
ISBN13 9780670921348
Publishers Penguin Books Ltd
Pages 352
Dimensions 130 × 197 × 22 mm   ·   248 g
Language English  

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