Tell your friends about this item:
Customer Relationship Management in Electronic Markets 1st edition
Iyer, Gopalkrishnan R (Florida Atlantic Univ, Boca Raton, FL, USA)
Customer Relationship Management in Electronic Markets 1st edition
Iyer, Gopalkrishnan R (Florida Atlantic Univ, Boca Raton, FL, USA)
Edited by two experts in the fields of business and marketing, Customer Relationship Management in Electronic Markets is designed to help build Internet relationships that lead to customer retention and long-term loyalty.
130 pages, illustrations
Media | Books Hardcover Book (Book with hard spine and cover) |
Released | May 7, 2004 |
ISBN13 | 9780789019448 |
Publishers | Taylor & Francis Inc |
Pages | 124 |
Dimensions | 138 × 216 × 13 mm · 390 g |
Language | English |