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The Manager's Pocket Guide to Dealing with Conflict - Manager's Pocket Guides
Lois B. Hart
The Manager's Pocket Guide to Dealing with Conflict - Manager's Pocket Guides
Lois B. Hart
Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques. By mastering these skills managers will be able to better serve their employees, helping them to navigate through interpersonal conflicts and maintain workplace productivity.
128 pages
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | January 30, 1999 |
ISBN13 | 9780874254808 |
Publishers | HRD Press Inc.,U.S. |
Pages | 128 |
Dimensions | 110 × 180 × 10 mm · 127 g |
Language | English |
Contributor | Eileen Klockars |
Contributor | Robie Grant |
See all of Lois B. Hart ( e.g. Paperback Book and Spiral Book )