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Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success 1st edition
Rick Adams
Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success 1st edition
Rick Adams
This book provides a simple-to-follow best practice framework that explains what the core CSM (customer success management) steps are at each stage of the customer journey to business outcome success.
280 pages, 20 Illustrations, black and white
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | June 30, 2021 |
ISBN13 | 9781032092096 |
Publishers | Taylor & Francis Ltd |
Pages | 280 |
Dimensions | 179 × 253 × 20 mm · 530 g |
Language | English |