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The Review Response Genre: Structures, Language, and Functions
Ho, Victor (Hong Kong Polytechnic University, Hong Kong)
The Review Response Genre: Structures, Language, and Functions
Ho, Victor (Hong Kong Polytechnic University, Hong Kong)
Expanding the scope of the metadiscourse construct, Ho offers a comprehensive analysis of the online review response genre using hotel managers' responses to negative reviews posted by dissatisfied customers on TripAdvisor.
192 pages, 23 Tables, black and white; 1 Line drawings, black and white; 6 Halftones, black and whit
Media | Books Hardcover Book (Book with hard spine and cover) |
Released | October 26, 2023 |
ISBN13 | 9781032101637 |
Publishers | Taylor & Francis Ltd |
Pages | 192 |
Dimensions | 453 g |
Language | English |