Tell your friends about this item:
Harvard Business Review on Increasing Customer Loyalty - Harvard Business Review
Harvard Business Review
Price
A$ 37.99
Ordered from remote warehouse
Expected delivery Jan 16 - 29, 2025
Christmas presents can be returned until 31 January
Our customers say:
Add to your iMusic wish list
Harvard Business Review on Increasing Customer Loyalty - Harvard Business Review
Harvard Business Review
How do you keep your customers coming back - and get them to bring others? This collection of HBR articles helps you: turn angry customers into loyal advocates; get more people to recommend you; boost customer satisfaction by satisfying your employees; and, focus on profitable customers - whether they're loyal or not.
240 pages, Illustrations
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | April 12, 2011 |
| ISBN13 | 9781422162521 |
| Publishers | Harvard Business Review Press |
| Pages | 240 |
| Dimensions | 143 × 210 × 16 mm · 230 g |
Show all
More by Harvard Business Review
![Cover for Harvard Business Review · HBR Daily Leader: Everyday Wisdom for Exceptional Leadership (Paperback Book) [International edition] (2024)](https://imusic.b-cdn.net/images/item/original/076/9798892791076.jpg?harvard-business-review-2024-hbr-daily-leader-everyday-wisdom-for-exceptional-leadership-paperback-book&class=scaled&v=1723673907)
Others have also bought
![Cover for Josefine Ottesen · Hullerikkerne: Lynild og ormehug (Bound Book) [1st edition] [Indbundet] (2009)](https://imusic.b-cdn.net/images/item/original/306/9788763812306.jpg?josefine-ottesen-2009-hullerikkerne-lynild-og-ormehug-bound-book&class=scaled&v=1348610885)
![Cover for Hørdum & Engelbreth ApS · KASHMIR Logue Book (Hardcover Book) [1st edition] (2014)](https://imusic.b-cdn.net/images/item/original/700/9788799770700.jpg?hoerdum-engelbreth-aps-2014-kashmir-logue-book-hardcover-book&class=scaled&v=1416697230)
![Cover for Bastian Emil Goldschmidt · Fremad (Bound Book) [1st edition] (2021)](https://imusic.b-cdn.net/images/item/original/094/9788794102094.jpg?bastian-emil-goldschmidt-2021-fremad-bound-book&class=scaled&v=1619635995)
![Cover for Peter Handke · Forsøg over trætheden (Sewn Spine Book) [1st edition] (2019)](https://imusic.b-cdn.net/images/item/original/480/9788793209480.jpg?peter-handke-2019-forsoeg-over-traetheden-sewn-spine-book&class=scaled&v=1551136655)
![Cover for Michael Møller; Niels Christian Nielsen · Den lille bog om din økonomi (Book) [1st edition] (2017)](https://imusic.b-cdn.net/images/item/original/213/9788750051213.jpg?michael-moeller-niels-christian-nielsen-2017-den-lille-bog-om-din-oekonomi-book&class=scaled&v=1486801087)
![Cover for Joseph Conrad · Gyldendals Klassikerkollektion: Mørkets hjerte (Sewn Spine Book) [2nd edition] (2019)](https://imusic.b-cdn.net/images/item/original/276/9788702211276.jpg?joseph-conrad-2019-gyldendals-klassikerkollektion-moerkets-hjerte-sewn-spine-book&class=scaled&v=1560758864)
![Cover for Brian J. Robertson · Holacracy (Paperback Book) [1st edition] (2018)](https://imusic.b-cdn.net/images/item/original/719/9788799891719.jpg?brian-j-robertson-2018-holacracy-paperback-book&class=scaled&v=1526341476)
See all of Harvard Business Review ( e.g. Paperback Book , Hardcover Book , CD , Book and MISC )