How to Implement SAP SD- Sales Return, Sales Value Credits and Debits Process for ICT Service Corporation

This E-book is to describe the process of managing Sales Returns with many Scenarios: Credit Customer for Price Adjustment for physical goods not returned, Goods returned are stocked items therefore keeping the item that was returned in remarketing and send the customer a credit, Goods returned are under warranty and SALES VALUE CREDITS AND DEBITS PROCESS. Content: A. SALES RETURNS PROCESSI. Credit Customer for Price Adjustment1. Overview of the Scenario2. Master Data and Organizational Data3. Requirement4. Process Flow Diagram5. Scenario Overview Table6. Reports7. WorkflowII. CUSTOMER RETURNS WITH CREDIT INTO INVENTORY1. Overview of the Scenario2. Master Data and Organizational Data3. Process Flow Diagram4. Scenario Overview Table5. Reports6. WorkflowIII. CUSTOMER RETURNS GOODS RETURNS TO VENDOR1. Overview of the Scenario2. Master Data and Organizational Data3. Process Flow Diagram4. Scenario Overview Table5. Interfaces6. Reports7. Forms8. Enhancements9. WorkflowB. SALES VALUE CREDITS AND DEBITS PROCESSI. Sales Value Credits1. Overview of the Scenario2. Master Data and Organizational Data3. Requirement4. Process Flow Diagram5. Scenario Overview TableII. SALES VALUE DEBIT1. Overview of the Scenario2. Master Data and Organizational Data3. Process Flow Diagram4. Scenario Overview Tabl