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Defusing the Angry Patron: a How-to-do-it Manual for Librarians 2 Rev edition
Rhea Joyce Rubin
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Defusing the Angry Patron: a How-to-do-it Manual for Librarians 2 Rev edition
Rhea Joyce Rubin
115 pages, black & white illustrations
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | December 31, 2010 |
| Original release date | 2011 |
| ISBN13 | 9781555707316 |
| Publishers | Neal-Schuman Publishers Inc |
| Pages | 115 |
| Dimensions | 217 × 279 × 9 mm · 399 g |
| Language | English |
