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Leading Total Quality: Management's Role in Aligning Leadership & Total Quality Practice: Management's Role in Aligning Leadership & Total Quality Practice
Orlando E Blake PhD
Leading Total Quality: Management's Role in Aligning Leadership & Total Quality Practice: Management's Role in Aligning Leadership & Total Quality Practice
Orlando E Blake PhD
How do some organizations consistently achieve high quality products and services? In concise and straightforward language, Dr. Blake explains how the best organizations combine total quality and great leadership practices to create and sustain total customer satisfaction.
108 pages
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | June 29, 2003 |
ISBN13 | 9781591133599 |
Publishers | Booklocker Inc.,US |
Pages | 108 |
Dimensions | 140 × 216 × 6 mm · 148 g |
Language | English |
See all of Orlando E Blake PhD ( e.g. Paperback Book )