Active Operations Management: The playbook for service operations in the agile age - Neil Bentley - Books - Practical Inspiration Publishing - 9781788602310 - January 19, 2021
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Active Operations Management: The playbook for service operations in the agile age

Neil Bentley

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Active Operations Management: The playbook for service operations in the agile age

Practiced by tens of thousands of people across more than 40 countries, Active Operations Management (AOM) is one of the most successful methods for managing performance in service operations. Now the people who developed the method tell you exactly how you can do it for yourself.

Around 50 illustrations - mostly 1/4 or 1/2 page. A lot of these are data tables but there are other

Media Books     Paperback Book   (Book with soft cover and glued back)
Released January 19, 2021
ISBN13 9781788602310
Publishers Practical Inspiration Publishing
Pages 256
Dimensions 235 × 157 × 24 mm   ·   410 g

See all of Neil Bentley ( e.g. Paperback Book )