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Social Skills at Work
Fontana, David (University of Wales, Cardiff)
Social Skills at Work
Fontana, David (University of Wales, Cardiff)
Aims to provide practical guidelines on the management of professional relationships. Factors discussed include social judgements, stereotyping, leadership, interviewing, active listening, offering help and breaking bad news. Exercises and case studies are also included.
118 pages
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | January 29, 1990 |
ISBN13 | 9781854330154 |
Publishers | John Wiley and Sons Ltd |
Pages | 116 |
Dimensions | 135 × 216 × 9 mm · 146 g |
Language | English |
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