Customer Service for Hospitality and Tourism - Hudson, Simon (University of South Carolina) - Books - Goodfellow Publishers Limited - 9781915097149 - March 20, 2022
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Customer Service for Hospitality and Tourism 3rd edition

Hudson, Simon (University of South Carolina)

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Customer Service for Hospitality and Tourism 3rd edition

A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic.

324 pages, 40 Figures

Media Books     Paperback Book   (Book with soft cover and glued back)
Released March 20, 2022
ISBN13 9781915097149
Publishers Goodfellow Publishers Limited
Pages 324
Dimensions 246 × 189 × 23 mm   ·   646 g
Language English  

See all of Hudson, Simon (University of South Carolina) ( e.g. Hardcover Book and Paperback Book )