![BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns - Bill Eddy - Books - HCI Press - 9781936268726 - October 30, 2014](https://imusic.b-cdn.net/images/item/original/726/9781936268726.jpg?bill-eddy-2014-biff-quick-responses-to-high-conflict-people-their-personal-attacks-hostile-email-and-social-media-meltdowns-paperback-book&class=scaled&v=1409739829)
Tell your friends about this item:
BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns Second edition
Bill Eddy
BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns Second edition
Bill Eddy
The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.
176 pages
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | October 30, 2014 |
ISBN13 | 9781936268726 |
Publishers | HCI Press |
Pages | 176 |
Dimensions | 141 × 215 × 10 mm · 238 g |
Language | English |
Show all
More by Bill Eddy
Others have also bought
See all of Bill Eddy ( e.g. Paperback Book , CD , Spiral Book , Hardcover Book and MP3-CD )