The Congolese government's crisis management after the arms dump blast - Claude Joseph M'Pika - Books - Éditions universitaires européennes - 9783330876422 - June 20, 2017
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The Congolese government's crisis management after the arms dump blast

Claude Joseph M'Pika

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The Congolese government's crisis management after the arms dump blast

This book expands on crisis management and crisis communication literature by examining how the Congolese government did manage the crisis that occurred after the arms dump blasts at Mpila military camp on March 12th 2012. The study also addresses the issue of how the Congolese officials responded to and managed the reputation damage that occurred during and after the crisis. Using the variety of crisis communication themes, the project focuses on the Image Restoration Theory to explain the strategy adopted by the Congolese government to repair its tarnished image. Research findings reveal that the combination of corrective action, compensation and the first form of reducing offensiveness, which allowed the Congolese government to organize the national mourning and funerals, may have been successful.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 20, 2017
ISBN13 9783330876422
Publishers Éditions universitaires européennes
Pages 56
Dimensions 152 × 229 × 3 mm   ·   95 g
Language English