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Total Quality Management for Business Performance: a Survey of Indian It Industry
Bhushan Dewan
Total Quality Management for Business Performance: a Survey of Indian It Industry
Bhushan Dewan
In the modern era, day-to-day operations, as well as improvements in competitiveness & productivity across companies & organizations, are increasingly being powered by Information technology & software systems. Last few decades have seen India emerging as a global powerhouse of producing reliable, cost-competitive customized software solutions. A key driver of India?s emergence as ?IT superpower? has been the mastery & application of Total Quality Management to processes of Software Design, Development & Production. High-quality processes must have features of high-productivity, low-failure-rate, repeatability & quality assurance. The author, Bhushan Dewan, ex-Vice President & Corporate Quality Head of TCS: Tata Consultancy Services Ltd. -- world-leading IT Services co. among the Global Top 10 today -- having led quality improvement & excellence across TCS & several other companies, is able to provide a ring-side view of the quality principles as applied to IT Industry. Hence, this book would be of singular value to Software developing companies? owners, managers & developers.
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | October 1, 2014 |
ISBN13 | 9783639718348 |
Publishers | Scholars' Press |
Pages | 220 |
Dimensions | 13 × 150 × 220 mm · 326 g |
Language | English |
See all of Bhushan Dewan ( e.g. Paperback Book )