Intermediate Continual Service Improveme - Pelle R Stock - Books - VAN HAREN PUBLISHING - 9789401801416 - March 24, 2017
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Intermediate Continual Service Improveme

Pelle R Stock

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Intermediate Continual Service Improveme

ITIL Intermediate Continual Service Improvement 3 daysThis course leads to the ITIL Certificate Continual Service Improvement. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The course covers the management and control of the activities and techniques within the Continual Service Improvement stage, but not the detail of each of the supporting processes. Youll learn Detailed understanding of processes, functions and activities related to Continual Service Improvement within the Service

376 pages, NO

Media Books     Paperback Book   (Book with soft cover and glued back)
Released March 24, 2017
ISBN13 9789401801416
Publishers VAN HAREN PUBLISHING
Pages 376
Dimensions 296 × 210 × 31 mm   ·   1.20 kg
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